Privacy Policy.
At South India Cabs, your privacy and the protection of your personal information are our top priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services via our website, mobile app, or other platforms.
By using our services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We use the information we collect for the following purposes:
- Personal Information: This includes your name, email address, phone number, payment information, and other details provided during registration or booking.
- Ride Information: We collect data related to your ride requests, including pick-up and drop-off locations, ride times, and vehicle type.
- Payment Information: We collect payment details (such as credit card information) to process your transactions securely.
- Location Data: To provide accurate ride services, we may collect GPS and location data during the booking and ride process.
- Device and Usage Data: We may collect information about your device, operating system, and usage patterns when you access our website or app.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your ride bookings, fulfill requests, and ensure your rides are completed smoothly.
- Communication: To send ride confirmations, receipts, promotional offers, and important updates related to your account and services.
- Payment Processing: To complete payment transactions and address any billing inquiries.
- Customer Support: To respond to your inquiries, complaints, or feedback.
- Improvement of Services: To improve our services, optimize user experience, and develop new features or services based on your preferences and feedback.
- Marketing: We may use your information to send you promotions, special offers, or updates, but only with your consent. You can opt-out of marketing communications at any time.
3. How We Protect Your Information
We take your privacy seriously and employ the following measures to protect your personal data:
- Encryption: We use secure encryption protocols (SSL) to protect your personal and payment information during transmission.
- Access Control: Access to your personal data is restricted to authorized personnel only, and we implement strict data access policies.
- Data Storage: Your information is stored in secure servers, and we take appropriate measures to prevent unauthorized access.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors) who assist us in delivering our services. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal requests, including court orders or government investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
Our website and app may use cookies and similar tracking technologies to improve your experience. These technologies help us:
- Remember your preferences and settings.
- Analyze usage patterns to optimize our services.
- Personalize content and advertisements.
You can control cookie settings through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our services.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it’s inaccurate or incomplete.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or SMS by following the unsubscribe instructions provided in each communication.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
- Data Portability: You have the right to request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us at [contact details].
7. Third-Party Links
Our website or app may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
South India Cabs reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
South India Cabs
Address: #70, Gauravnagar, Kothnoor Main Road,JP Nagar, 7th Phase, Bangalore – 560078
Phone: +91 9844881999
Email: SouthIndiacabs1992@gmail.com
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for choosing South India Cabs!